Projects
Over the years, I have successfully led and contributed to numerous projects in financial services, debt management, ERP implementations, and automation. My expertise as a Project Manager, Requirements Engineer, Usability Designer, and Software Engineer has allowed me to develop and implement innovative, future-proof solutions that enhance efficiency, automation, and user experience.
From building state-of-the-art web portals and instant payment systems to optimizing reporting and workflow automation—my focus is always on bridging the gap between technology and business needs. Additionally, my research in Conversational Platforms and Data Analytics has further strengthened my ability to integrate cutting-edge technologies into practical business applications.
Explore my key projects below to learn more about my work in process optimization, automation, and digital transformation.
Development of a New Web Portal with Instant Payments System (SIC5 Project)
The Problem
With evolving regulatory requirements and the increasing demand for real-time payments, the challenge was to develop a modern and efficient payment system for the Swiss financial sector. At the same time, the existing web portal was not fully aligned with user needs—it lacked a well-structured role model, efficient master data management, and a user-friendly interface. These shortcomings led to higher training efforts, potential errors, and inefficiencies for banks and financial service providers.
The Solution
As part of the SIC5 Project, a state-of-the-art web portal was developed, incorporating the latest usability and security standards. In my roles as Project Manager, Requirements Engineer, and Usability Designer, I was responsible for:
- Designing and implementing a granular role model to ensure clear differentiation of user rights and responsibilities.
- Optimizing master data management to enable more efficient processing and administration of customer data.
- Creating a modern, intuitive user interface to enhance accessibility and improve the overall user experience.
- Integrating an Instant Payments system, allowing banks to process real-time transactions within seconds.
The Results
This project delivered an innovative and future-proof solution, driving both operational efficiency and customer satisfaction while laying a strong foundation for the future of financial transactions in Switzerland.
- Enhanced user experience: The new web portal significantly improves usability and reduces training efforts for employees. 99%
- Higher customer satisfaction: Financial service providers benefit from an intuitive interface and more efficient workflows. 95%
- Increased efficiency through Instant Payments: The new service enables seamless real-time transactions, strengthening Switzerland’s financial sector. 96%
- Future-proof solution: The system is built for scalability and meets the latest regulatory and technological standards. 100%
Development of Reporting and Automation for Debt Management
The Problem
In the field of debt management, monthly invoicing and data processing were highly manual and time-consuming. The existing system lacked automated workflows for handling large volumes of data, leading to inefficiencies, increased processing times, and a higher risk of errors. Additionally, the legacy system Ikaros needed to be migrated to a more efficient workflow automation platform, while repetitive periodic tasks had to be optimized to ensure greater accuracy and scalability.
The Solution
As Project Manager, Requirements Engineer, and Software Engineer, I led the development and automation of reporting and workflow processes, ensuring a more structured and efficient debt management system. My key contributions included:
- Implementing a new reporting system to optimize monthly debt collection invoices, ensuring greater accuracy and transparency.
- Migrating from Ikaros to an advanced workflow automation system, allowing seamless and efficient data processing.
- Integrating Automate for periodic task automation, reducing manual intervention and improving overall process efficiency.
The Results
This project successfully transformed debt management processes by reducing manual effort, increasing efficiency, and improving data reliability, making the system more agile and future-proof.
- Optimized state-of-the-art reporting: The new system improved the accuracy and reliability of monthly debt collection invoices. 95%
- Increased efficiency through automation: The transition from manual to automated workflows significantly reduced processing time and errors. 95%
- Scalability and future-readiness: The automated task management system ensures smooth operations even as data volumes grow. 97%
- Improved data processing in debt management: The streamlined workflows enabled better decision-making and enhanced operational performance. 98%
ERP Implementations for Clients Across Various Industries
The Problem
Many companies across different industries faced challenges in their business process management, relying on outdated or inefficient systems that required manual intervention, lacked integration, and hindered scalability. Without a modern Enterprise Resource Planning (ERP) system, organizations struggled with data inconsistencies, inefficient workflows, and limited automation, resulting in operational bottlenecks and increased costs.
The Solution
As Project Manager, Consultant, and Software Engineer, I led multiple ERP implementation projects tailored to the specific needs of clients. My key contributions included:
- Implementing Microsoft Dynamics NAV to digitalize and optimize business processes across finance, supply chain, and operations.
- Customizing ERP solutions to meet industry-specific requirements, ensuring seamless integration with existing IT infrastructure.
- Automating core business processes, reducing manual workloads and improving overall efficiency.
- Consulting clients on best practices for ERP adoption, data migration, and change management to ensure smooth transitions.
The Results
Through digital transformation and automation, these ERP projects empowered businesses to optimize their processes, enhance productivity, and drive long-term growth.
- Increased operational efficiency: Automated workflows reduced manual effort and accelerated business processes. 99%
- Better data consistency and accuracy: Integrated systems ensured real-time access to reliable data for decision-making. 98%
- Scalability and adaptability: Custom ERP solutions enabled businesses to grow and adapt to changing market demands. 96%
- Improved process automation: Routine tasks were streamlined, allowing teams to focus on strategic initiatives. 93%